Yes, as safe as it could be! All transactions are encrypted. Our servers are protected by state-of-the-art firewall technology. Your credit card information remains totally confidential at all times.

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In most cases funds will be credited to your Bingo account within one minute of making a deposit. If it takes longer than 30 minutes to show up, please e-mail us at mailto:accounts@bingoworkz.com?subject=DEPOSIT. Type DEPOSIT in the subject line, and give our support staff your name, account details, time, time zone, and the amount of your deposit. We will assist immediately, or within eight hours at most.

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There is a $25 minimum deposit if you choosing to use Nexum Financial or your Credit Card; Neteller and Prepaid ATM have a minimum $10 deposit option available.

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Simply go to the BingoWorkz home page and log in to the game. Your current financial details will be right there on the screen in front of you.

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First contact your chat leader in the game Help room. If they cannot assist you, please open a ticket or send an e-mail to support@bingoworkz.com. Describe your problem in as much detail as you can, remembering to include your name, nickname and e-mail address. One of our Support Team members will get back to you very quickly.

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Currently we have regular game prizes, TOP game prizes and jackpots, random progressive jackpots, chat games, specials and super jackpots. Prizes range from approx $45 (late, late night) to well over $10,000 (Top of the Week mega jackpots). We pay out over $100,000 in real CASH every single day, making us the most generous bingo game online anywhere!

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Winnings are paid out promptly and efficiently in accordance with our site rules.

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BingoWorkz has no obligation to report a players winnings to any authority. So the choice is yours. Many jurisdictions do not view gaming winnings as taxable. However if this is a concern of yours, we suggest you contact a tax consultant in your area.

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Yes. You may hold any amount of funds (deposits or winnings) in your account for as long as you wish. Many players prefer to do this so as to have funds available for our big TOP and Jackpot games when required.

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Can I chat with other players?

Absolutely!! That's part of the fun. Come into the chat room. Make new friends and meet old ones. At BingoWorkz we understand that people having fun together is the most important thing we can offer (apart from our great game prizes of course!!). You'll find our chat leaders are the friendliest and most helpful folks around.

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A Bonus Buck is simply free money. We give away as much of it as we can! You can earn BB's in any number of ways: by opening a new account and making a deposit, by introducing your friends to BingoWorkz, winning contests or simply by being in chat and playing our special games. Use your Bonus Bucks just like cash to have fun playing slots, poker, buy cards, or play any one of our mini games. You cannot withdraw it, but you sure can use it to win real CASH. Come and get yours now!!

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That depends on the game you are playing. In Bingo Central you may play from 3 to 100 cards per game. In Fair 'n Square everyone plays 20 cards to provide a fair and level playing field - each game has a set price and all players have the same chance of winning the CASH! Other games vary depending on the game selected. But remember, the more cards you buy the higher your chances of winning. Although there are only nine cards visible on your screen at any given time, the game software will automatically keep track of all your cards, and inform you if you win. By playing in autoplay mode, you will be able to see whenever one of your numbers comes up. Your computer will automatically mark it off for you so you really can play as many cards as you wish. Our games also have an automatic "Best Order" function which enables you to see your best cards at any given time. Cards change color automatically the closer you get to BINGO enabling you to clearly see whether you're 3, 2 or 1 call away from scooping the CASH!!

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That depends on the game you're playing. At Bingo Central the default card price is 25 cents but we also have regular dime games and sometimes your chat leader may even change the card prices at random if the players request it. Card prices also vary according to our game specials. Cards purchased for our TOP games (Top of the Morning, Top of the Day, Top of the Evening and Top of the Week) vary in price from 50 cents to one dollar. Blackout Bingo and Poker Bingo are cash only, so enjoy bigger pots and greater odds!

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Yes you can. You may buy cards in advance using Pre-buy or Auto-buy features. To buy your cards in advance, log in to the game and select "Buy Cards".

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No, this is not possible. Our game server randomly creates and distributes new bingo cards for each new game. As in a live bingo hall or casino, players can only play each card once for every individual game. We do this to keep the game totally fair and honest.

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Yes, every game always has a winner. Sometimes there may even be more than one winner, in which case the game prize or jackpot is shared accordingly. The winner's nickname is broadcast to all players that are logged in to the game. This confirms that the game has ended and that the winner has been awarded the game prize.

Don't forget… many of our games have multiple winners. We are the only bingo site that awards up to ten extra prizes per game to randomly selected players. That means up to ten chances per game to win - ten times better than any other site out there!

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Every game prize is determined by a complex formula which involves a percentage of the dollar value of cards purchased for the previous game and a percentage of the dollar value of cards purchased for the current game. TOP game prizes are determined by the latter formula plus a percentage of the dollar value of cards purchased during the preceding week or day - depending on the TOP game. Random Jackpots are determined by the dollar value of all previous card sales and build until the specific call per pattern is achieved. Basically we give away up to 80% of all card sales as real CASH prizes every day!! The more folks playing and the more cards purchased, the bigger the prizes!!

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Don't forget… many of our games have multiple winners. We are the only bingo site that awards up to ten extra prizes per game to randomly selected players. That means up to ten chances per game to win - ten times better than any other site out there!

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Yes. You can currently join any game in progress provided the game has been running for one minute or less. The game software will automatically mark off and update your cards. You will have just as good a chance of winning as any other player.

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That depends on which game you're playing. Bingo Central has a new game every six minutes (ten games per hour). In between games, our chat leaders will often run chat games and competitions.

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BingoWorkz uses the most modern and sophisticated bingo software available anywhere. All cards and ball calls are produced by a sophisticated random number generator which cannot be reprogrammed or tampered with. Our software has been thoroughly audited and tested in line with the biggest and best real world bingo halls worldwide. Furthermore, in the interests of fairness to all, we do not allow any of our staff or family members to play on our sites and we certainly do not allow house players. Our games are strictly fair and honest, and this is supported by the fact that we have far more players at the BingoWorkz network than any other online bingo site anywhere!

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For more information, please see our Privacy Policy

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How long can I play without being disconnected?

Depending on your type of ISP connection, you can stay in the game for as long as you like. In fact, as long as you've purchased cards in advance, you don't even have to be at your computer. Our game software will play every game for you and automatically notify you of any winnings. To buy cards in advance, go to "Buy Cards" on the game site menu.

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Our software has been programmed to track every card purchased for every game played. So even if you're disconnected, for whatever reason, your cards will still be played and your winnings will still be credited to your account. As long as you have purchased cards, you stand the same chance of winning as everybody else, no matter what!

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First contact your chat leader in the game Help room. If she cannot assist you, then please send an e-mail to support@bingoworkz.com. Write Tech Problem in the subject line to identify the nature of your issue. Then describe your problem in as much detail as you can, the time it occurred, the game you were playing, etc, etc. Remember to include your name, nickname and e-mail address. We will get back to you as soon as we possibly can. More often than not however, you will find the problem is a minor technical issue or a problem with your local service provider.

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Sure. We have a help desk for almost any type of query or problem. Go to the BingoWorkz home page and click on the Help link. Send us an e-mail and we'll get back to you as soon as we can.

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